National Dubai Airport Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Dubai airport at +971 4 220 3023 or visit Car Rental Dubai Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.


 

Business hours:

Sunday

OPEN 24H

Monday

OPEN 24H

Tuesday

OPEN 24H

Wednesday

OPEN 24H

Thursday

OPEN 24H

Friday

OPEN 24H

Saturday

OPEN 24H

Tips for renting a car from National Rent-A-Car at Dubai airport
 

  • 1. Book in Advance: Secure your rental car in advance to ensure availability and possibly benefit from lower rates. National's website or other online platforms can assist with this.
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  • 2. Compare Prices: Compare rental rates across different platforms to ensure you get the most competitive deal with National.
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  • 3. Check for Discounts: Look for any discounts, promotions, or loyalty programs offered by National. Membership affiliations or promotional codes may provide additional savings.
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  • 4. Understand Inclusions and Exclusions: Carefully review the rental agreement to understand what is included in the rental cost (e.g., insurance coverage, mileage) and be aware of any additional fees.
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  • 5. Insurance Coverage: Verify the insurance coverage provided by National. Consider purchasing additional coverage if needed, especially if you plan to drive in challenging conditions.
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  • 6. Fuel Policy: Understand National's fuel policy. Some companies provide a full tank and expect you to return the car with a full tank, while others may charge for a full tank of fuel upfront.
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  • 7. Inspect the Car: Thoroughly inspect the rental car for any existing damage before leaving the lot. Ensure that any damages are documented in the rental agreement to avoid disputes upon return.
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  • 8. Preferred Customer Programs: Enroll in National's preferred customer programs if available. These programs often come with benefits such as faster check-in and additional discounts.
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  • 9. Understand Drop-off Procedures: If you plan to drop off the car at a different location, clarify the drop-off procedures and any associated fees with National.
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  • 10. Customer Service Contact: Save National's customer service contact information. Having a direct point of contact can be helpful if you encounter any issues during your rental period.
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  • 11. Return the Car on Time: Adhere to the agreed-upon return time to avoid additional charges. If your plans change, inform National in advance to discuss any necessary adjustments.
     
  • 12. Keep Important Documents Handy: Have your rental agreement, driving license, and any other necessary documents readily available during the rental period.
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  • 13. Clarify Toll Payment: If your route includes toll roads, clarify with National how toll payments are handled. Ensure you understand whether the car is equipped with a toll payment device or if you need to pay tolls separately.
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  • 14. Approximately 45% of our users discovered National rental cars at Dubai Airport priced at €25 or below. 
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  • 15. On average, economy rental cars from National at Dubai Airport are about 62% more affordable compared to other vehicle types.

National Rental Conditions
 

  • Driver Requirements

    The minimum age for driving a National car at Dubai Airport is 21. Customers aged 21-24 may be subject to specific charges and car class restrictions. A valid driver's license issued in the name of the primary renter must be presented.
 
  • Deposit and Deductible Policy

    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy

    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted
 
  • Optional Extras and Services

    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy :

    The vehicle is provided with a designated amount of fuel and must be returned with the same quantity to avoid incurring additional charges.

FAQ's

National Rental Services at Dubai airport FAQs

    The National Rent-A-Car rental site is located at DUBAI INTL AIRPORT - TERMINAL 1 67 Airport Rd - Dubai 

    Phone +971 4 224 5056

    Dubai Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Dubai Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Dubai Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €28 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Dubai Airport.

    To rent a vehicle from National at Dubai Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Dubai airport costs €20 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The standard category, featuring vehicles like the Ford Explorer or similar models, is the most commonly reserved rental car type from National at Dubai Intl Airport.

    Yes.

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. For after-hours service, renters must provide the following information: Flight number, train number. The maximum duration for out-of-hours service is 59 minutes.

    During regular working hours, there is a grace period of 59 minutes where the car is guaranteed for the customer in case of a delayed pick-up.


     

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Dubai Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.


     

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